Contractor Disclaimers and Acknowledgments
Effective date: TBD
Last updated: May 30, 2026
The short version: KEDO is software, not a contractor. You are the contractor in every relationship with your customers. AI-generated text, templates, and pricing suggestions are starting points you must review before use — they are not legal advice, finished documents, or bids. You are responsible for your own licensing, insurance, compliance, warranties, and customer disputes. These disclaimers supplement our
Terms of Service and
Privacy Policy.
This document sets out specific disclaimers and acknowledgments that apply to all contractors using the KEDO platform (the “Service”), operated by KEDO LLC (“KEDO”). These disclaimers supplement and are incorporated by reference into the Terms of Service. By using the Service, you (“Contractor” or “you”) acknowledge and agree to each of the following.
2. AI-generated content is a starting point only
The Service uses artificial intelligence (“AI”) to help you draft text content, including but not limited to company bios and “about us” sections; proposal descriptions, scope-of-work text, and customer-facing language; warranty and terms templates; and marketing copy and email drafts.
AI Output is automatically generated and may contain errors, omissions, inaccuracies, or language that is not appropriate for your specific business, customer, or jurisdiction.
You acknowledge and agree:
- AI Output is not legal, financial, contractual, or professional advice;
- AI Output is not a finished document ready to send to a customer without your review;
- You are solely responsible for reviewing, editing, fact-checking, and approving every piece of content generated by the Service before it is shared with any third party;
- KEDO makes no warranty that AI Output is accurate, complete, current, suitable for any particular purpose, or compliant with any law or regulation.
If you use AI Output without reviewing it, you do so at your own risk.
3. Proposal templates are not legally vetted contracts
The Service may provide proposal templates, warranty language, payment terms, change-order language, or other contractual content. These templates are not provided by an attorney, are not specific to your business, your jurisdiction, or your customer, and are not legally vetted for your use.
Before sending any proposal or signing any document with a customer, you should:
- Review the document carefully;
- Customize it to accurately reflect your scope of work, terms, and pricing;
- Confirm it complies with the laws of the state(s) and locality(ies) where the work will be performed (including home-improvement-contract requirements, mandatory notices, right-to-cancel rules, lien rights, mechanic's lien notices, and license-number disclosure requirements);
- Consider consulting a licensed attorney familiar with construction law in your jurisdiction.
KEDO is not your lawyer and does not provide legal services.
4. Pricing suggestions are not bids
The Service may include pricing tools, calculators, or suggested rates. Pricing suggestions are illustrative only. They:
- Are not bids, quotes, or estimates that KEDO has prepared or endorsed;
- Are not adjusted for your local labor market, material costs, business overhead, project complexity, site conditions, or profit margin;
- May not reflect current market conditions;
- Should not be sent to a customer as a final price without your own review and adjustment.
You are solely responsible for the prices you offer and charge your customers.
5. Your licensing, insurance, and compliance obligations
You represent and warrant that, throughout your use of the Service, you:
- Hold all licenses, registrations, bonds, and insurance required by applicable federal, state, and local law for your contracting business, including (where applicable) a Contractors State License Board (“CSLB”) license in California;
- Comply with all home-improvement-contract laws applicable to your projects, including but not limited to those governing written contracts, three-day right-to-cancel notices, deposit limits, progress-payment rules, and required disclosures;
- Comply with workers' compensation, employer tax, and labor laws as applicable to your workforce;
- Comply with consumer-protection laws, including truthful advertising and the prohibition against unfair or deceptive practices;
- Comply with privacy and data-protection laws regarding any customer information you collect, store, or process.
KEDO does not verify your licensure, insurance, or compliance. The presence of your business on the Service is not a representation by KEDO about your qualifications, credentials, or compliance status.
6. Customer disputes are solely between you and your customer
If a dispute arises between you and any of your customers — including but not limited to disputes over scope of work, quality of work, materials, timing, payment, warranty, or damages — that dispute is solely between you and your customer. KEDO:
- Is not a party to any contract between you and your customer;
- Has no obligation to mediate, arbitrate, investigate, or otherwise resolve such disputes;
- Is not liable for any claim, damage, or loss arising from such disputes;
- May, in its sole discretion, cooperate with lawful requests for information from courts or other authorities, but is not otherwise involved.
You agree to indemnify and hold harmless KEDO from any claim brought by your customer arising out of your services, your proposals, your warranties, your business practices, or your conduct.
7. Warranties you make to your customers are your warranties
Any warranty, guarantee, or promise of performance that you make to a customer — whether using language drafted in the Service or otherwise — is your warranty, not KEDO's. KEDO:
- Does not back, guarantee, or stand behind any warranty you offer;
- Is not a party to any warranty claim brought by your customer;
- Is not responsible for performing warranty work, paying warranty claims, or otherwise honoring obligations you have made to a customer.
You are solely responsible for honoring your warranties and resolving any warranty disputes.
8. Use of customer information
When you input customer information (“Customer Data”) into the Service, you represent and warrant that:
- You have obtained all necessary consents from your customers to share their information with KEDO and process it through the Service;
- You have provided your customers with any privacy notices required by applicable law;
- You are using Customer Data only for legitimate business purposes related to providing services to that customer;
- You will not use Customer Data for marketing, resale, or other purposes not authorized by the customer or by law.
You are the controller of Customer Data; KEDO acts as a processor on your behalf in accordance with our Privacy Policy. KEDO is not responsible for your compliance with privacy laws regarding your customers.
9. Photos and project examples
If you upload photos of completed projects or work-in-progress to the Service:
- You represent that you own all rights to the photos, or have obtained all necessary permissions from the photographer, property owner, and any identifiable individuals depicted;
- You grant KEDO a license to host and display the photos within the Service as needed to provide the Service to you;
- You are responsible for ensuring that the use of any photos complies with applicable law, including privacy and copyright law.
10. Marketing and communications
Any marketing emails, postcards, social media posts, or other promotional content you create or send using the Service:
- Are sent in your name, not KEDO's;
- Must comply with all applicable laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (“TCPA”), state mini-TCPAs, and similar laws;
- Must include accurate sender information and a working unsubscribe mechanism where required;
- Must not contain false, misleading, or deceptive content;
- Must not be sent to recipients who have not provided the legally required consent.
You are solely responsible for the lawfulness of your marketing activities.
11. No endorsement or lead referral
Inclusion of your business on the Service is not an endorsement by KEDO. KEDO does not refer leads, recommend contractors to homeowners, or otherwise vouch for any contractor's qualifications. The Service is a tool you use to manage your own business — not a marketplace or directory operated for the benefit of homeowners.
12. Modification of these disclaimers
KEDO may update these Contractor Disclaimers from time to time. Material changes will be communicated through the Service or by email. Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated disclaimers.
13. Acknowledgment
By using the Service, you acknowledge that you have read, understood, and agree to these Contractor Disclaimers. If you do not agree, you may not use the Service.